At a glance
The main types of information we use, why we use it, and who receives it. The full notice below explains these uses.
| Information | Purpose | Shared with |
|---|---|---|
| Account details | Sign-in and account access | Zarvo account services |
| Optional profile | Personalised searches and examples | Zarvo and its configured AI provider |
| Search requests | Find relevant options | The AI provider and connected booking and venue services |
Search requests and, for signed-in players, saved profile data are sent to the AI provider described in Providers and AI.
Operator details
Zarvo (placeholder) is responsible for personal information used by the Zarvo website and court-finding service. Contact: support@zarvo.uk.
1 Padel Way, London, UK (placeholder)Information we use
Account information is used only if you create an account. We also use optional saved player preferences, the requests you submit, booking-handoff activity, technical security data, and public venue details.
Please do not submit exact home addresses, payment details, health information or other sensitive information. Zarvo only needs general areas and playing preferences.
Providers and AI
Zarvo sends requests and, for signed-in players, saved profile data to its configured AI provider, currently Google’s paid Gemini API. This includes generating personalised search examples and using the profile as request context. Connected booking and venue services receive the search criteria needed to return availability. Booking occurs only after you choose to leave Zarvo for the provider. This notice must be updated before Zarvo changes AI supplier.
Your rights
You may ask for access, correction, deletion, restriction, portability, or object to processing where applicable. Email support@zarvo.uk with the approximate time and request details so we can locate relevant records.
Contact
If you have questions about your data or this notice, please get in touch.